Refund Policy

At APTI PLUS Academy For Civil Services Pvt Ltd (“APTI PLUS”), we strive to provide a transparent and fair refund policy to ensure the satisfaction of our students. Please read the following refund policy guidelines carefully:

 **Eligibility for Refund:**

   – Refund requests will only be considered if they are raised within 5 working days of the purchase of the course and if the services (tests/classes) have not been availed.

   – Refund requests will be accepted for reasons such as health issues, timing conflicts, venue issues, transfer issues, or dissatisfaction with class understanding/liking.

 **Timeframe for Refund Request:**

   – Refund requests must be made within 5 days of the purchase of the course or 5 days of joining the first class, whichever is earlier.

   – Under no other circumstance will a refund or course cancellation be considered if the request is not submitted within the stipulated timeframe.

 **Refund Amount:**

   – Refunds are allowed for 90 percent of the total course fees or the course fee paid, whichever is lower, within 5 working days of admission.

   – The refund amount will be processed in the original payment method (if eligible).

   – Please note that the processing time for the refund is 15 business days.

 **Refund Request Process:**

   – To initiate a refund request, send an email to stating the reason for the refund/cancellation request.

   – Clearly specify the grounds for the refund and provide any necessary supporting documentation.

   – APTI PLUS will review the request and, if eligible, process the refund in accordance with the stated guidelines.


– Refunds will not be processed for requests made beyond the specified timeframes.

– Refunds are not applicable if the services, such as tests or classes, have already been availed.

– The decision of APTI PLUS regarding refunds is final and binding.

By purchasing our courses, you agree to abide by the terms and conditions outlined in this refund policy. APTI PLUS reserves the right to modify or update the refund policy as required. Any changes made will be effective immediately upon posting on the APTI PLUS website or through other official communication channels.